Legal

Terms of Service

By accessing our website or engaging our services, you agree to be bound by these Terms along with our Privacy Policy and Data Protection Statement.

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Introduction

Welcome to Aryal™ Technologies Pty Ltd (“Aryal Technologies”, “we”, “our”, “us”).

By accessing our website, submitting an enquiry, or engaging our services, you agree to be bound by these Terms of Service (“Terms”) as well as our Privacy Policy, Data Protection Statement, and Code of Ethics & Responsible AI Statement. If you do not agree with these Terms, please discontinue use of our website and services.

Purpose of this page

This publicly accessible Terms of Service outlines how Aryal Technologies operates its website, client services, intellectual property handling, and engagement processes — ensuring transparency and accountability for all visitors, clients, partners, and contractors.

About Aryal™ Technologies

Aryal Technologies Pty Ltd is an Australian software development company specialising in:

  • Web development
  • Web App
  • Mobile app development
  • AI-powered and data-driven solutions
  • Digital transformation and enterprise systems

Legal Entity: Aryal Technologies Pty Ltd

ABN: 33 692 831 459

Headquarters: Canberra, Australian Capital Territory (ACT)

Use of This Website

You may browse our website for informational purposes. By using our website, you agree not to:

  • misuse, damage, or disrupt the website or its infrastructure;
  • attempt unauthorised access to systems, servers, or data;
  • deploy automated scraping or data-extraction tools without written permission;
  • perform any action that may compromise website performance or security.

We may update or restrict access to parts of the website at any time without prior notice.

Proposals, Projects, and Client Agreements

When you request an estimate, proposal, or project engagement with Aryal Technologies:

  • A formal written proposal or contract will be issued outlining scope, pricing, timelines, and terms.
  • The signed agreement between Aryal Technologies and the client overrides any general terms published on this page.
  • Proposals are valid for 90 days, unless otherwise specified.

Intellectual Property

Website Content

All content on this website — including text, images, illustrations, videos, brand assets, designs, documentation, and source code — is owned or licensed by Aryal Technologies and protected by copyright law.

You may not copy, reproduce, distribute, or adapt any material without written permission.

Client Project IP

Upon full payment for a project:

  • Ownership of the final delivered product transfers to the client.
  • Aryal Technologies retains ownership of all pre-existing tools, frameworks, workflows, development assets, and proprietary code used to build the project. These are licensed to the client for use solely within their solution.
  • Third-party assets (e.g., fonts, APIs, stock images, integrations) remain subject to their respective licences.

Payments and Fees

All invoices must be paid according to the schedule outlined in the signed project agreement.

If payments are late or missed, Aryal Technologies may:

  • pause work or provision of services;
  • delay delivery timelines;
  • apply late fees where applicable;
  • recover reasonable costs incurred for debt collection.

Support, Maintenance, and SLA

Aryal Technologies provides optional ongoing Support, Maintenance, and Hosting services after project handover.

Standard SLA Coverage

Response Time

Within 60 min

Critical issues

Response Time

2–3 business days

Standard requests

Support Hours

9am – 5pm AEDT

Mon–Fri, ACT business days

Resolution Target

2 hours

Critical issues

Resolution Target

3–5 business days

Normal issues

Maintenance Scope

Included

  • Bug fixes within warranty scope
  • Server updates, security monitoring (where hosted by Aryal Technologies)
  • CMS/framework updates covered under the agreed plan

Excluded (billed separately)

  • New features, integrations, redesigns, or major enhancements
  • Third-party outages or failures outside Aryal Technologies' control

Confidentiality and Privacy

Aryal Technologies respects the confidentiality of all client data and project information.

We handle all data in accordance with:

  • Australian Privacy Principles (APPs)
  • Privacy Act 1988 (Cth)
  • Our Data Protection Statement
  • Signed Non-Disclosure Agreements (NDAs)

We never sell, trade, or misuse personal or business data.

Limitation of Liability

To the maximum extent permitted under Australian law:

  • Aryal Technologies is not liable for indirect, incidental, or consequential losses, including loss of profits, data, revenue, reputation, or business opportunity.
  • Our total liability is limited to the amount paid by the client for the specific service giving rise to the claim.

Nothing in these Terms limits your rights under the Australian Consumer Law.

Termination

Either party may terminate a service agreement according to the termination conditions specified in the signed project contract.

Aryal Technologies reserves the right to suspend or terminate services if:

  • invoices remain unpaid past the due date;
  • the client breaches contractual obligations;
  • the project presents legal, ethical, or reputational risks; or
  • continuation becomes unfeasible due to safety, compliance, or security concerns.

Third-Party Links and Tools

Our website may contain links to external websites or integrate third-party tools. Aryal Technologies is not responsible for:

  • the accuracy, security, or content of third-party sites;
  • downtime or failure caused by external services;
  • data handling practices of third-party platforms.

Use of such external platforms is at your discretion.

Governing Law

These Terms are governed by the laws of the Australian Capital Territory (ACT) and subject to the exclusive jurisdiction of the courts of the ACT and Australia.

Contact Us

For enquiries about our Terms, agreements, or service standards, please contact us directly.

Aryal Technologies Pty Ltd

ABN: 33 692 831 459

Level 5, 1 Moore Street, Canberra, ACT, Australia

Email: hello@aryal.com.au

Website: www.aryal.com.au