Legal

Privacy Policy

Aryal Technologies Pty Ltd is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Last updated:

Introduction

Aryal Technologies Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, services, or submitting your information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, company name, and other details provided via forms, emails, or project communications.
  • Communication records and preferences.

Technical and Analytical Data

  • IP address, browser type, operating system, and device information.
  • Cookies, analytics, and usage data collected through tools such as Google Analytics.

Project and Service Information

  • Details relating to your project requirements, objectives, or materials shared during consultation or delivery.

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and deliver requested services;
  • Manage projects, quotes, and communications;
  • Improve website experience and internal operations;
  • Send service updates, newsletters, or marketing communications (opt-out available at any time);
  • Comply with legal or contractual obligations;
  • Protect against fraud, misuse, or unauthorised access.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve performance and personalisation;
  • Analyse site traffic and usage patterns;
  • Remember your preferences for future visits.

You can modify or disable cookies through your browser settings, but this may affect website functionality.

Disclosure of Information

We do not sell, rent, or trade personal information. However, we may disclose it to:

  • Trusted service providers assisting in hosting, analytics, IT support, or communications;
  • Project team members or contractors working on your project, including those located outside Australia, only after obtaining your prior consent;
  • Legal or regulatory authorities where required by law or to protect our legal rights.

All offshore contractors and partners are bound by strict Non-Disclosure Agreements (NDAs) and data protection clauses ensuring your information is handled with confidentiality and care consistent with Australian standards.

Before the commencement of any project involving offshore personnel, clients are informed in writing and approval is obtained.

Data Storage and Security

We store information on secure servers and implement reasonable administrative, technical, and physical safeguards to protect it from:

  • Unauthorised access, misuse, or disclosure;
  • Accidental loss, alteration, or destruction.

All staff and contractors with data access undergo confidentiality training and are required to comply with internal security procedures.

International Data Transfers

Some personal information may be processed by service providers or authorised team members located overseas (for example, in Nepal or other jurisdictions).

We take all reasonable steps to ensure these entities comply with the Australian Privacy Principles, including:

  • Executing NDAs and confidentiality agreements;
  • Implementing secure access controls;
  • Limiting data access to authorised personnel only.

You will always be informed if offshore handling of your data is required for your project.

Access, Correction, and Deletion

You have the right to:

  • Request access to your personal information;
  • Request correction or updates to inaccurate information;
  • Request deletion of your data (subject to legal and record-keeping obligations).

Requests can be made via privacy@aryal.com.au and will be responded to promptly in line with the APPs.

Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their respective privacy policies before sharing personal information.

Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect their information. If we become aware of such data, we will delete it immediately.

Marketing and Communications

We may send marketing communications, newsletters, or service updates. You may opt out anytime by clicking the “unsubscribe” link or contacting us directly.

Complaints and Enquiries

If you believe your privacy has been breached or have concerns about our practices, please contact us at privacy@aryal.com.au.

We will investigate and respond promptly. If unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Updates to This Policy

We may update this Policy from time to time to reflect changes in law, technology, or our operations. The latest version will always be published on our website, with the “Last Updated” date indicating the effective version.

Contact Us

For any privacy-related queries, please reach out to us directly.

Aryal Technologies Pty Ltd

Email: privacy@aryal.com.au

Website: www.aryal.com.au